A question? Write to us

Do you have a question about the courses, your access or a payment? Write to us at contact@reussirpermis.be. We reply within 24-48 business hours.

Contact details

• Email: contact@reussirpermis.be
• Response time: 24-48 hours on business days
• Urgent: exam tomorrow and access blocked? Put “URGENT” in the subject line — priority handling within 4 hours during the day.

Subject of your message

In your email, please mention one of the following subjects if possible, together with the email address you used to sign up:

• Question about the courses
• Ordering access (€9.90 or €14.90)
• Access or login problem
• Refund request (30 days)
• Report a bug (description + screenshot if possible)
• Other question

Before you write

The answer may already be in our Help centre (FAQ) or on our Support page.